We process personal data of (potential) customers and can in that context be regarded as controller, as referred to in the General Data Protection Regulation. We consider proper handling of personal data of great importance and are aware of the applicable privacy legislation. This privacy statement explains how your personal data is handled.

Our contact details are:
HJS Consulting Ltd t/a Ageinginplace
Waterford , Ireland
051 386593
info@ageinginplace.ie

Contact details of the data protection officer
Austen Ahern       privacy@ageinginplace.ie

Which personal data are processed?

We process the following categories of personal data from you: your first and last name, address and other contact details, date of birth, gender and other personal data that you actively provide by, for example, creating a profile on our website. We also process your IP address, your location data, your data about your activities on our website and your surfing behaviour across various websites (for example, because this company is part of an advertising network).

For what purposes and on what basis are your data processed?

We process your personal data:

1. for the purposes of the agreements that you conclude, are about to conclude or have concluded with us in order to be able to deliver our services and products to you and / or to provide advice about our services and products;
2. to be able to respond better to your personal situation in our services.
3. for our marketing activities, including expanding the customer relationship.
4. for analyzes of personal data to improve the range of products and services and to better tailor them to the wishes of our (potential) customers.
5. to analyze your behaviour on our website to improve our website and to tailor our range of products and services to your preferences.

We process your personal data if we are legally obliged to do so, when the processing is necessary for the execution of the agreement concluded with you for the delivery of our products and / or services. It is also possible that we process your personal data to represent a legitimate interest. A legitimate interest is generally legal (for example in defence of legal claims), financial or business (for example administrative purposes) in nature. For example, we have a legitimate interest in advertising our other services and products to you as our customer. Finally, we process some personal data because you have given your permission for this. You have the right to withdraw your consent at any time.

Sharing personal data with third parties

We only sell / share your personal data to / with third parties if this is necessary for the execution of the agreement concluded with you or if this is necessary to comply with a legal obligation. We conclude a processing agreement with companies that process your personal data on our behalf. In this way, the same level of security and confidentiality is guaranteed. We do not transfer your personal data to a third country or international organization.

Security and retention period

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via privacy@ageinginplace.ie.

Your personal data will not be kept longer than necessary to achieve the purposes for which your data is processed. Exceptions to this are the data that we must keep longer because we are obliged to do so by law or regulation. Our retention period (s) depend on purposes related to the processing.

In the context of the agreements concluded by you to be able to deliver our services and products to you and / or to give advice about our services and products, we are obliged to keep your data for at least seven years. Your data will be deleted for this purpose after that period.

If you have registered for the newsletter and are thus informed by us about the latest news and our offers, we will process your personal data in the context of our marketing purposes. If you have indicated that you no longer wish to receive the newsletter, we will process your data for this purpose no later than twelve months after receiving you unsubscribe.

If you have been in contact with our telephone advisors and you have indicated that you no longer wish to be contacted, this will be implemented in our system. Of course, we will no longer contact you. Your data will no longer be processed for this purpose from twelve months after implementation. Unless specifically stated, you will not be unsubscribed from the newsletter.

If a consultation has taken place at your home and you indicate that you no longer want any contact, this will be implemented in our system. Of course, we will no longer contact you. Your data will no longer be processed for this purpose from eighteen months after implementation. Unless specifically stated, you will not be unsubscribed from the newsletter.

Access, correction, and deletion

You have the right to view, correct or delete your personal data. You also have the right to limit the processing of your personal data, the right to object to the processing of your personal data and the right to data portability.

You can send a request for access, correction, deletion, restriction, data transfer of your personal data or an objection to the processing of your personal data to privacy@ageinginplace.ie .  To ensure that one of the aforementioned requests has been made by you, we ask you to enclose a copy of your ID with the request, showing your passport photo and citizen service number (BSN) in black.

has made. The latter to protect your own privacy. We will respond to your request as soon as possible, but within one month. We would like to point out that you can file a complaint with the Irish Data Protection Authority.

Minors

We do not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children from being collected without parental consent. If you like it

If you are convinced that we have collected personal information about a minor without this permission, please contact us at privacy@ageinginplace.ie and we will delete this information.

Mapping website visits

We use functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. On the one hand, we use cookies with a purely technical functionality. These ensure that the website works properly, can, for example, remember your preferred settings and help us to make the website work properly. We can also optimize our website with this. In addition, we place cookies that keep track of your surfing behaviour so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. 

For an explanation, see: https://ageinginplace.ie/cookie-policy/ Cookies are also placed on this website by third parties. These are, for example, advertisers and / or social media companies.